Value-Based Counseling Model in a Multicultural School Environment: Efforts to Increase Student Empathy and Tolerance

lendra Firdaus

Authors

lendra Firdaus Universitas Negeri Malang, Indonesia Author

Keywords:

Counseling, Empathy, Multicultural Education, Tolerance, Value-Based Guidance

Abstract

This study explores the development and implementation of a Value-Based Counseling Model within a multicultural school environment, aiming to foster empathy and tolerance among students from diverse cultural backgrounds. As schools increasingly reflect global diversity, there is a pressing need for counseling approaches that not only address academic and personal development but also promote intercultural understanding and harmonious coexistence. The proposed model integrates core human values such as respect, empathy, responsibility, and justice into structured counseling interventions tailored to multicultural settings. Utilizing a mixed-methods approach, data were collected through student surveys, focus group discussions, and counselor observations in three urban secondary schools with high cultural diversity. The results indicate a significant improvement in students’ empathetic responses and tolerance toward peers of different cultural backgrounds following participation in the counseling program. Key success factors included culturally responsive communication, value-based dialogue sessions, and collaborative learning activities. This study highlights the potential of value-based counseling as a transformative tool in multicultural education, contributing to more inclusive school climates and supporting students in developing critical socio-emotional competencies for global citizenship. Implications for school counselors and educational policymakers are discussed

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